Tel-IS Home
Message Waiting
Avaya Business Partner
Tel-IS Number



  

Executive Bios
Les Oldham - President
President

Les Oldham, President, founded Tel-IS, as it is known today, in 1985 as a business unit of Innovative Computing Corporation, which later became a subsidiary of Westinghouse. The roots of the Tel-IS mission can be found in Les Oldham's prior thirteen year career in the management of a nationwide trucking company. As Executive Vice President, improving business processes in an effort to improve productivity and enhance communications was always priority number one. Advances in communication technology lead to the opportunity for Mr. Oldham to form a company to use communication technology as a tool to improve productivity and enhance communications for trucking companies all over the country. Today, twenty years later, Tel-IS has clients in all industries utilizing their solutions, products and services in an effort to improve productivity and enhance communications.

Mr. Oldham, a graduate of Hardin Simmons University in Abilene, Texas, has served the Abilene community over the years in various ways, such as serving on the Board of Directors of the Abilene Philharmonic Association during the early eighties and as its President during the 1985/1986 board year. Les Oldham's hobbies include golf, hunting, farming and ranching.
 
Tommy Springer - Executive Vice President & Chief Financial Officer
Executive Vice President & Chief Financial Officer

Mr. Springer recently joined Tel-IS as Executive Vice President & Chief Financial Officer after a long career in public accounting. Tommy has consistently been involved with Mr. Oldham in an advisory capacity for 20+ years. After leaving his private CPA practice of 600 clients served during 12 years, Mr. Springer was involved in the healthcare industry as a consultant for Texas physicians. His company, Physician Management Services, Inc. owned and operated physical therapy rehabilitation centers in Dallas, Ft. Worth, Waco & San Antonio. Founded in August 1994, the centers were sold during the last 2 years and Tommy has accepted the challenge of a “new” profession. Specifically, the business communication area, has captured his attention and we are confident he will bring a fresh perspective to helping other CFO’s understand the need for improved communications for staff, customers, or colleagues. Mr. Springer has a BBA in accounting from Hardin Simmons University, as well as, an MBA in accounting from the University of North Texas. He is also a licensed Certified Public Accountant, member of the Texas Society of CPA’s, & a member of the American Institute of CPA’s.
 
Ken Means - Director of Field Engineering
Director of Field Engineering

Mr. Means currently serves Tel-IS in the capacity of Director of Field Engineering. Ken is considered one of the Industry’s true pioneers when it comes to messaging & business communications. With over 25 years of telephony experience, coupled with messaging applications, he has become a wealth of solutions which has become a must in today’s ever changing environment. Ken’s list of honors and achievements ranges from PBX installation, message and network server design, and many certifications of maintaining a vast amount of equipment. His specific knowledge as it relates to the past, present, & future business communication needs allow him to thoroughly understand the paradigm shift as well as anyone in the country. Tel-IS is very proud to have this Octel pioneer on our team.
 
Robert St. Clair - Director of Customer Service & Support
Director of Customer Service & Support

Mr. St. Clair proudly serves as Director of Customer Service & Support. Robert has well over 25 years of experience in this most important area and Tel-IS feels very fortunate to have had his expertise since our inception. Tel-IS has long had a customer appreciation rarely matched by industry standards. As one of Avaya’s top Business Partners, Robert has continued to place Tel-IS in the top 97% of independent customer satisfaction. These capabilities come from his background of dealing with a very demanding industry which included moving America’s trucking system. Robert was very instrumental in design, installation, and training the Interactive Voice Response software to help with the Octel aria messaging platform. Robert continues his quest of certifications and training to better serve our customers. ( ACA, ACS and MCP certified) His customer-first attitude continues to help Tel-IS become the standard for other companies to emulate.
 
Robert St. Clair - Director of Customer Service & Support

Jack Underwood is the newest member of the Tel-IS staff. Mr. Underwood is quite an accomplished academician, having received his Bachelors of Business Administration from the University of Houston in May 2005. Initially pursuing a career in Electrical and Computer Engineering, Jack decided this was not enough. He chose to reposition himself with a dual degree in Finance and Accounting as well. He graduated with the highest of honors by finishing at the top of his class! This achievement earned him the prestigious Summa Cum Laude status for his years of hard work and therefore, he is one of a select group. Jack also received recognition from several honor societies, including Beta Sigma Gamma Honor Society and the Phi Kappa Phi Honor Society. Currently, Mr. Underwood is in process of receiving more awards and certifications in the field of business communications. Well on his way to completing his Microsoft Certified Systems Engineer or MCSE, he has complemented it by finishing up the ACS certification from Avaya. We feel very lucky to have found Mr. Underwood and look forward to observing his professional growth.
 
Questions & Comments: info@tel-is.com