Tel-IS prides itself on
taking an in-depth look at all aspects of our client's
needs and developing custom messaging and communications
solutions that significantly, and positively, impact
their operations and business processes.
We have a long history of providing
effective communication and message solutions tailored
to a wide variety of industries such as transportation,
legal services, healthcare, manufacturing, and
education. Our staff is highly trained and focused to
provide the most comprehensive and cost effective
solutions possible.
Effective
Implementation
We are committed to the
mutual success of all projects. Effective implementation
plays a key role in the success or failure of any of our
solutions. The manner in which employees and their
callers and customers communicate, through various
media, has a dramatic impact on a company's ability to
perform. We understand that even the best technology,
when improperly implemented, can have detrimental
effects.
We have dedicated ourselves to Effective
Implementation, that is, assessing the strategic impact
of the solution we install and insuring its satisfaction
and success. Issues involved with the science of
implementing effectively include:
- Configuring and implementing
solutions to be consistent with your communications
strategies and goals.
- Creating an impression in the mind of
the outside caller to your organization that their
call is vitally important.
- Making certain that the solution
users are well trained, not only in how to operate the
solution, but also in understanding how it helps them
work more effectively.
- Preservation of the investment for
the strategic business purpose intended.
- Implementation Activities
- Discovery Sessions
- Systems Configuration/Programming
- Caller Notification
- Requirement Specification: PBX, LAN
- Telephone Line Recommendations
- Site Requirements Identification
- Training Program Design
- Hardware Installation/Systems
Integration/Testing
- Cutover Activities
- Training
- Reports Monitoring
- Project Success Evaluation
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